Service Policies
Product Sourcing Policy
Our sourcing service does not include quality inspection, factory audits, lab testing, or cargo insurance. Quality Inspection which includes Pre-Shipment Inspection (PSI), During Production Inspection (DPI), Container Loading Check (CLC), and Factory Audits is available as a separate, paid add-on service — please request it with your quote if needed. Returns must be requested via email while items remain in warehouse storage within the supplier’s 5 to 7 day window, and all return shipping costs are the customer’s responsibility.
DDP Shipping Policy
Our DDP service offers seamless door-to-door logistics with customs clearance and tracking. Quality Inspection is available as a separate paid service—including Pre-Shipment Inspection (PSI), During Production Inspection (DPI), Container Loading Check (CLC), and Factory Audits for supplier verification. We also offer cargo insurance for your shipments; please email us to receive coverage details and a quote.
Premium China-USA Logistics for Modern E-Commerce Sellers
Direct 1688/Taobao purchasing, factory & manufacturer product sourcing, quality inspection, door-to-door DDP shipping, and Amazon FBA/FBM prep centre services for Amazon, eBay, Walmart, and Etsy sellers.
Our Core Services
A complete China-to-USA supply chain — sourcing, shipping and marketplace prep — under one roof.
Product Sourcing
We purchase your products via 1688/Taobao or source them directly from verified factory suppliers, providing detailed photos of all received goods before final shipment.
Get QuoteDDP Shipping
Delivered Duty Paid shipping from China to USA with door-to-door delivery, Cargo-Insurance and real-time tracking.
Get QuotePrep Centre
FBA / FBM preparation for Amazon, eBay, Walmart and Etsy — FNSKU labeling, polybagging, bundling and more.
Get QuoteQuality Inspection
Protect your shipment with professional inspection services including Pre-Shipment Inspection (PSI), During Production Inspection (DPI), Container Loading Check (CLC), and Factory Audits for supplier verification.
Get QuoteWhat Our Clients Say
Before DropZen, I was buying from retail liquidators just to get started — but I was barely breaking even, sometimes even losing money, since there was no real margin left. As a new seller, I couldn’t afford to order 1000+ units directly from large wholesale platforms like bigger sellers do. DropZen let me source smaller quantities directly from 1688, handled the shipping and Amazon prep, and finally made my business viable — all without me needing to be in the US at all.
How DropZen Helped a New Amazon Seller Escape Zero-Margin Retail Sourcing
🔴 Problem
- Sourcing from retail liquidators left little to no profit margin
- Buying direct from Alibaba required 1,000+ unit minimum orders — unaffordable for a new seller
- Based in Canada, with no physical presence in the US, making sourcing and shipping difficult to manage alone
🟢 What DropZen Did
- Sourced a smaller, mixed-product order directly from 1688 at wholesale pricing, without requiring 1,000+ unit minimums
- Shipped the consolidated order via sea freight from China to DropZen’s US prep centre
- Prepped and labeled everything to Amazon FBA requirements (FNSKU labeling, box labeling) and forwarded it to the Amazon fulfillment centre
🟠 Timeline
| Apr 27, 2026 | Quote submitted |
| May 10, 2026 | Goods received at sourcing facility |
| May 23, 2026 | Shipment departs China (sea freight) |
| Jun 23, 2026 | Arrives at US prep centre |
| Jul 6, 2026 | Delivered to Amazon fulfillment centre |
🏆 Result
- Made real wholesale sourcing financially viable for a first-time bulk order, something not accessible on his own given Alibaba’s high minimums
- Inventory is now live and selling on Amazon, fully FBA-compliant
- Achieved without Wajahat needing to be physically present in the US
Ready to scale your cross-border business?
Tell us what you need — sourcing, shipping or prep — and we will respond with a personalised quote.
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