Service Policies
Product Sourcing Policy
Our sourcing service excludes destructive quality inspections, factory audits, lab testing, and cargo insurance. Returns must be requested via email while items remain in warehouse storage within the supplier’s 5 to 7 day window, and all return shipping costs are the customer’s responsibility.
DDP Shipping Policy
Our DDP service does not include destructive quality inspection or cargo insurance. If you need cargo insurance for high-value shipments, please email us and we will provide you with the information through our email.
Our Services
Choose a service, fill the form and our team will email your personalised quote.
Product Sourcing from 1688 & Taobao/Tmall
We buy your products from 1688 or Taobao/Tmall on your behalf and send photos of the received goods before shipping.
Request a Sourcing Quote
Free to request · Personalised quote by email.
Once the invoice we send is paid, we begin work on your order. Quotes are non-binding until an invoice is issued.
DDP Shipping from China to USA
Door-to-door DDP freight with customs clearance and real-time tracking.
Request a DDP Shipping Quote
Our shipping team will reply with the best rate.
Once the invoice we send is paid, we begin work on your order. Quotes are non-binding until an invoice is issued.
Amazon FBA / FBM Prep Centre USA
FBA / FBM preparation for Amazon, eBay, Walmart and Etsy.
Select your marketplace
Once the invoice we send is paid, we begin work on your order. Quotes are non-binding until an invoice is issued.
Amazon FBA / FBM
Professional preparation to meet Amazon’s requirements.
